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Credit education

Understanding your credit starts here

No jargon, no hype. These guides explain what is on your report, what it costs you, and what can honestly be done about it.

Negative items

The items that pull a score down — and what can be challenged when they are inaccurate or unverifiable.

What are negative items?

Negative items are the entries on your credit report that signal risk to a lender. Here is what counts, how long each one stays, and which ones can be challenged.

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How to remove collections

Collection accounts can be challenged when they are inaccurate, duplicated or unverifiable. Here is the step-by-step process.

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How to remove late payments

Late payments are the most common negative item and one of the most frequently misreported. Here is how to check and challenge them.

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How to remove hard inquiries

Hard inquiries you did not authorize can be removed. Here is the difference between hard and soft pulls and how to challenge one.

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How to remove debt settlement

Settled accounts report as 'settled for less than full balance.' Here is what can be corrected and what has to age off.

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How to remove foreclosure

Foreclosures are severe but frequently misreported. Here is what to verify and how long one lasts.

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How to remove bankruptcy

Bankruptcies stay 7 to 10 years, but the accounts inside them are often reported wrong. Here is what to check.

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How to remove charge-offs

A charge-off means the creditor wrote the debt off as a loss. Here is what it should look like on your report and what to challenge.

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How to remove repossession

Voluntary and involuntary repossessions both hurt. Here is how to verify the deficiency balance and dispute errors.

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How to remove medical bills

Medical collections follow special rules. Many should not be on your report at all — here is how to check.

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Credit scores

What the numbers mean, how they are built, and the habits that move them.

Credit reports

How your file is put together, who can see it, and the rights the law gives you.

Credit repair

How the process actually works, what it costs, how long it takes, and how to avoid scams.